Specifications for PV21 with owner checks for this product design. Use the matching manual for control sequences and replacement parts.
Specifications & model details
PV21: model-specific checks
The company named in this model’s archive
Capri PV21 is associated with Franklin in the original regulatory record. Use both the retail brand and this company name when researching an older manual, parts listing, or recall notice. This historical listing identifies the source relationship; the complete model and serial still determine a replacement part or service arrangement.
Check the complete product identity against official recall notices and follow any notice instructions that match.
Owner guide: Recalls & safety notices
Category & symptom guidance
Recalls & safety notices
3 minute read · Shared guidance for freezers
Record the product identity
Find the freezer’s rating label and record the full manufacturer name, model number, and serial number. The label may be inside the cabinet or on an exterior surface; use the owner manual to locate it. Record whether the unit is a chest or upright and note its age only if known from reliable purchase records. Do not rely on a short brand name or visual resemblance.
Take a clear photo of the label and transcribe punctuation and suffixes carefully. Recall notices can identify only certain models, serial ranges, or production periods, so a near match is not enough to establish whether your unit is included. Preserve the receipt or order record as supporting information. If the label is unreadable, ask the manufacturer how to identify the appliance before deciding that a notice applies.
Search official notices
Search the CPSC recalls database using the exact maker and model, then try the product description or brand spelling shown on the rating label. Read the complete notice, including affected identifiers, hazard description, dates, and remedy. The database is a way to find published notices; a search result for a similar freezer does not establish that your model is covered.
Check the manufacturer’s official support page as well, using the same exact model information. GE’s freezer support and Danby’s support portal provide routes to product help and documentation. Compare the details across the notice and manufacturer information, especially model suffixes or serial boundaries. If identifiers are missing or inconsistent, contact the manufacturer through its official channel and ask it to check your particular unit.
Match the notice carefully
A notice applies when the product identifiers in the notice match the freezer as specified there. Check every qualifier, such as model family, serial range, date range, or included component, rather than assuming that all units of a brand are affected. If the notice does not publish a serial range, follow its stated identification instructions or ask the manufacturer to confirm applicability.
Do not treat the absence of an obvious database match as proof that no safety notice exists. Search terms can miss alternate brand names or descriptions, and new notices may be posted later. If you remain uncertain, contact the manufacturer with the label photo and ask whether the exact unit is covered. Save the notice link and any written confirmation so you can refer back to the matching details.
Follow remedy instructions
If an official notice matches, follow the remedy and contact instructions stated by the manufacturer or CPSC notice. These may specify stopping use, arranging an inspection, repair, replacement, or another action; the exact notice governs. Do not improvise a repair or dismantle the freezer to inspect a suspected condition. Keep the unit and its identifying information available for the instructed next step.
If the notice says to stop using the appliance or describes an immediate hazard, take that direction seriously and keep people away from the described hazard. For food affected by a power interruption or loss of cooling, consult FoodSafety.gov guidance separately; a recall remedy does not determine food safety. Ask the manufacturer how to manage stored food while the freezer is out of service.
Keep evidence and recheck
Save the notice, date you checked, exact model and serial, manufacturer case number, and any repair or remedy records. If service is arranged, retain the work order and confirmation that the specific unit was addressed. This makes follow-up easier if a repair appointment is delayed or the manufacturer requests proof of the remedy. Do not discard identifying labels or paperwork before the case is resolved.
If no notice matches, keep the search record and check again when you have reason to do so, such as receiving a manufacturer message or seeing a new CPSC announcement. Use official sources for updated information and verify that any message refers to your exact freezer. A notice for another model can help prompt a careful search, but it does not by itself show that your appliance has the same defect.
General background sources
These sources support the shared guide. Exact model specifications and matched family procedures have their own sources above.
Regulatory archive observation; test standard and measurement context follow the original record.
Observed Oct 27, 2026
Check the official recall record
Search both the complete model and any model range in the notice. Compare serial numbers, date codes, and country coverage. This site does not claim a complete recall check or a recall-free status for PV21.